Created in response to growing demand from manufacturers and retailers for more complete fulfilment solutions, BJS Extra takes the final mile beyond delivery, providing the skilled people needed to install, assemble and set up products inside customers’ homes.

The new service will support everything from white goods and TVs to furniture, appliances and more complex home installations, giving brands a single partner to manage both delivery and installation.

And BJS Extra is already gearing up for significant growth.

From delivery to full installation

For more than 15 years, BJS Home Delivery has specialised in delivering big and bulky products into customers’ homes.

But the expectations of both consumers and retailers are changing.

Increasingly, the job does not end when a product reaches the room of choice. Customers want their new appliance connected, their television installed, their furniture assembled and their product ready to use.

For manufacturers and retailers, that means the quality of the installation has become just as important as the quality of the delivery.

BJS Extra has been created specifically to bridge that gap.

The service combines the scale and final-mile expertise of BJS Home Delivery with specialist installation teams capable of completing more technical and complex work in the home.

It also gives retailers and manufacturers the opportunity to offer a more complete customer experience without having to manage separate delivery and installation networks.

BJS Extra is officially Gas Safe registered

As part of the launch, BJS Extra is now officially a Gas Safe registered business, expanding the range of services it can provide to include gas appliance installation.

This sits alongside a growing range of specialist services covering white goods, TVs, furniture and other products requiring more than a traditional two-person delivery.

The aim is to create a nationwide service capable of supporting brands across an increasingly broad range of product categories.

Building a nationwide network of installers

To make that ambition a reality, BJS Extra is now rolling out a major installer recruitment programme across the UK.

The business is recruiting experienced white goods, TV and furniture installers nationwide, with roles available throughout the country.

The recruitment programme will allow BJS Extra to rapidly expand its geographical coverage and installation capabilities as new clients and product categories are brought into the service.

Raising the standard for the final mile

The launch represents the next step in the evolution of BJS Home Delivery's service offering.

The final mile is one of the few points where an online or retail brand physically enters its customer's home. BJS Extra has been designed around making that interaction count.

That means combining technical installation skills with the customer service standards expected from a premium home delivery experience.

For manufacturers and retailers, the proposition is simple.

If your product needs more than just a delivery, BJS Extra can take care of what happens next.

From delivery through to installation, assembly and setup, BJS Extra is ready to help brands create a better experience inside their customers' homes.

BJS Extra. Raising the standard for premium home installation.

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