en-GB

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why extra?

our people

Your account manager will be your single point of contact for consistency, reassurance, and efficiency.

Our focus is ensuring we understand the areas we can work to support you - and we really enjoy getting to know you better as we work to build your business.

It might seem old fashioned, but we like people as much as we like processes.

your customers can expect

Above and beyond our standard ‘delivery to the door’ service at a convenient time, we offer several ‘bolt-on’ options to provide additional help for your customers – all to ensure their delivery experience matches your own high standards, again and again.

Client portal with tracking functionality

Furniture disposal

Dedicated customer service and customer care departments

Room of choice delivery

Assembly and disassembly services

Collections and exchanges

OUR partners

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case study

"We used to have our own delivery fleet service and drivers, but the service BJS offered was a perfect fit for us in terms of coverage and automation. Outsourcing delivery to a specialist company was a logical decision and the best thing we’ve ever done."

explains Emmett Lenaghan, Managing Director at Julian Bowen.

"We’ve partnered

with BJS
for over 3

years now"

"We've partnered with BJS for over 3 years now"

I first saw one of the BJS vans when they made a delivery to our office

It’s not just that BJS Home Delivery look fantastic, their coverage is great too and the automation side of things – with choice for the our customers and tracking portals – has really helped our business to grow.

We have daily collections from our warehouse and with great Google reviews from our happy customers we know we are getting quality and quantity in our deliveries.

www.julian-bowen.co.uk

case study

"We used to have our own delivery fleet service and drivers, but the service BJS offered was a perfect fit for us in terms of coverage and automation. Outsourcing delivery to a specialist company was a logical decision and the best thing we’ve ever done."

explains Emmett Lenaghan, Managing Director at Julian Bowen.

"We’ve partnered

with BJS for over

3 years now"

I first saw one of the BJS vans when they made a delivery to our office

It’s not just that BJS Home Delivery look fantastic, their coverage is great too and the automation side of things – with choice for the our customers and tracking portals – has really helped our business to grow.

We have daily collections from our warehouse and with great Google reviews from our happy customers we know we are getting quality and quantity in our deliveries.

www.julian-bowen.co.uk

Our People

We value the whole customer experience, and we aim to meet the highest standards across a wide variety of tasks. That’s why we’ve created our own dedicated training academy – ensuring that our delivery teams have all the skills required to provide the very best service experience for your customers.

Our people are our product, so the whole team undertake a tailored training programme to provide the very best delivery service standards.

Our training includes furniture handling, furniture building, exacting Health & Safety standards as well as all the little things that make a big difference for your customers.

All in all, we’re constantly looking for staff who are genuinely people-centric, or in other words… really, really nice.

Head of the class

Once we’ve found people with the right attitude – we invest time and energy into helping them ‘learn the ropes’ well.

Getting from A to B

In order to get to a customer on-time, we help our teams improve their navigation and driving skills.

Brains as well as brawn

All our teams are thoroughly trained in how to move large and awkward items safely and without damage.

Be prepared

We check a home before moving items inside, measuring doors and tight-spaces to ensure the minimum of fuss.

Putting it all together

Each team is thoroughly trained in how to assemble and install every item of furniture and equipment we deliver.

Qualified and ready

After three weeks of training, our teams are ready to provide a great two-man delivery service for your customers.

Truthful and...

AUTHENTIC

BJS is a corporate built on compassionate values; named after Baba Jaswant Singh Ji - who remains the spiritual inspiration and guidance behind the brand after his death in 2020 – BJS has an authentic desire to make a lasting and positive impact on the world.
Our values

enquiries

01922 645 650

7 Days: 8am - 6pm

SALES

01922 324 090

Weekdays: 9am - 5pm
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